Frequently Asked Questions
We have the best prices and customer service in the Pioneer Valley!
We are fully licensed and insured!
How long are the rentals?
We offer all day rentals and are very flexible with your party schedule!
How much weight do they hold?
- Small bounce houses hold 600lbs
XL combo bounce house holds 800lbs
What happens if it rains?
We always try to do parties in light and scattered rain, but on occasion if it is going to rain all day, we would unfortunately have to reschedule to another date or give a refund.
Most injuries occur with mixed ages in the bounce houses. A basic rule of the thumb - Big Kids with Big Kids and Little Kids with Little Kids.
Bounce House vs Combo?
A BOUNCE HOUSE is simple and has a large bouncing area.
Where are we located and where do we deliver?
Our warehouse is in West Springfield, MA, but only open on delivery days. There is no show room or office.
What do you need to host a party and where can you have it?
If you are hosting the party, you first need an adult volunteer to watch the bounce house at all times. Secondly, you will need an electric supply or simple wall outlet within 100 feet of the location. Third, you can not have any large hills, as these are very heavy units and our guys can't push them up/down a hill. Lastly, if you have a water slide, you will need to provide your own hose.